Statutory Compliance
Planned Maintenance
Annual
Maintenance
Contracts
Performance-based asset contracts: AMC for scope-bound labour and visits, CMC when covered spares and replacements sit inside the same fee. QR-tagged assets, calendarised PPM, and emergency TAT of zero to fifteen minutes where contracted.
Penalties from Authorities
Asset Availability
Unplanned Repair Cost Reduction
The Techxpert difference
An AMC as asset-health assurance, not a calendar expense
Asset health assurance
Each contract begins with a zero-date condition baseline. We then hold equipment at OEM-aligned health through the term so obsolescence and deferred maintenance do not become surprise CAPEX events.
OEM-aligned standards
Maintenance protocols follow Original Equipment Manufacturer guidelines so warranties remain intact and assets perform to design specifications across their rated life.
80/20 maintenance mix
We shift portfolios from reactive dominance toward an 80% preventive / 20% corrective mix, cutting emergency callouts, unplanned spend, and production disruption.
Critical Systems Coverage
Every Asset. Every System. One AMC.
We cover the entire spectrum of engineering utilities under our AMC umbrella, with one contract, one team, and one point of accountability.
- HVAC SystemsChillers, VRV/VRF, Cooling Towers, Pumps, and Treated Fresh Air (TFA) units.
- Electrical InfrastructureHT/LT Panels, Transformers (OLTC/RTCC), Switchgear, and Distribution boards.
- Power Backup SystemsDG Sets (A/B checks), UPS systems, and Battery Bank maintenance.
- Fire & SafetyHydrant pumps, Sprinkler lines, and Fire detection systems with mock drills.
- Water SystemsWTP/STP plant operations, hydro-pneumatic systems, and water quality testing.
- Building AutomationBMS system calibration, CEIG liaisons, and sensor health monitoring.
AMC and CMC
Two contract shapes. One QR-tagged asset register.
AMC is the scope-bound maintenance contract: labour and visits as agreed. CMC (Comprehensive Maintenance Contract) is the all-inclusive twin: labour plus covered spare parts and replacements. Assets are QR-tagged so a scan raises the right ticket and the right action.
AMC: Annual Maintenance
- Preventive visits and inspections within contracted scope
- Troubleshooting and service labour as agreed
- Parts replacement only when the specific AMC terms include them
- Ideal when the client retains spare ownership or major-capex decisions
CMC: Comprehensive
- Labour plus covered spares and consumables under one fee
- Failed sensor / part replaced without a separate parts invoice (within CMC cover)
- Higher cost predictability for critical plant portfolios
- Same OEM protocols and QR-ticketing as AMC
PPM tickets
- Planned monthly or quarterly steps on the AMC/CMC calendar
- Separate from corporate corrective / R&M tickets
- Auto-scheduled in CMMS so windows are not missed
- Checklist closure on the technician mobile app
QR · digital tools
- Every in-scope asset tagged for scan-to-ticket
- Digital logbooks replace manual registers
- Client dashboards for SLA and PPM adherence
- Alerts for upcoming service dues and licence renewals
SLA Governance
Performance-Backed Guarantees
Our AMC contracts are governed by strict Service Level Agreements with penalties for non-compliance because we believe in total accountability.
PPM Completion Rate
100% adherence to the 52-week calendarized maintenance schedule, auto-tracked by our CMMS.
Critical Response Time
Guaranteed response for critical power and cooling failures, backed by our 24/7 helpdesk and on-call engineers.
Tier-1 Uptime
Contractual uptime guarantee for all Tier-1 critical utility equipment under our AMC scope.
Statutory Violations
We manage all regulatory submissions. PCB filings, Fire NOC renewals, Electrical Inspectorate forms, and water testing reports.
AMC vs CMC
Same visit. Different commercial cover.
Under AMC, a failed sensor may be repaired on labour while the replacement part is billed separately if it sits outside scope. Under CMC, that replacement is covered when the part is inside the comprehensive schedule.
- AMCScope-bound preventive work and labour; parts per contract terms.
- CMCLabour plus covered spares: one inclusive fee for in-scope failures.
- QR raise-and-actScan the asset tag to open the right ticket and route the right crew.
Both models use the same QR register, PPM calendar, and helpdesk. The difference is commercial: predictability of spare cost versus flexibility when the client prefers to own major parts decisions. We structure the contract to the portfolio (campus, multi-site retail, or single critical plant) without changing the ticket grammar.
- PPM calendarMonthly and quarterly planned tickets, distinct from breakdown R&M.
Technology & Digital Tools
Transparent contract management through digital platforms
- QR-Code TicketingScan-to-report functionality for any registered asset in your facility.
- Digital LogbooksCloud-based parameter logging replacing manual maintenance registers.
- Automated AlertsSystem-generated reminders for upcoming service dues and license renewals.
We bring full transparency to AMC and CMC management through integrated digital platforms, replacing manual registers with cloud-based, audit-ready systems.
- Real-Time DashboardsClient access to SLA compliance scores and asset uptime reports anytime.
- Energy MonitoringReal-time tracking of Specific Energy Consumption (SEC) with optimization recommendations.
Routine attendance is not enough. We mandate calendarised PPM adherence, OEM-aligned protocols, and periodic asset-condition assessments so obsolescence does not arrive as an unbudgeted CAPEX shock.
Industries We Serve
Trusted across critical sectors
Our AMC framework is designed to handle the unique demands of mission-critical environments in every industry.
- Corporate Campuses
- Hospitals & Healthcare
- Manufacturing Plants
- IT & Business Parks
- Retail Chains
- Banking & NBFC Branches
- Educational Institutions
Convert maintenance from a cost centre into governed asset assurance
An AMC with budget certainty, statutory readiness, and lifecycle extension, backed by emergency TAT of zero to fifteen minutes where contracted.