Privacy Policy

(a) How this Policy applies: This Policy applies to individuals who access or use the Services or avail our Professional Services. By using the Platform, you consent to the collection, storage, usage, and disclosure of your personal data as described in this Policy.

(b) Review and Updates: We regularly review and update our Privacy Policy. It is important that the personal data we hold about you is accurate and current. Please let us know if your personal data changes during your relationship with us.

(c) Third-Party Services: The Platform may include links to third-party websites, plug-ins, services, and applications. We neither control nor endorse these Third-Party Services and are not responsible for their privacy statements.

We may collect various categories of personal data, including:

• Contact Data: Address, email address, mobile number, and location.
• Identity & Profile Data: Name, username, photographs, gender, and user identifiers.
• Marketing & Communication Data: Preferences, feedback, survey responses, chat and call records with service professionals.
• Technical Data: IP address, device ID, device type, operating system, browser type, app usage data, timestamps, and location data.
• Transaction Data: Service details, payment status, limited payment identifiers, and UPI IDs processed via payment partners.
• Usage Data: App interactions, booking history, navigation patterns, time spent, and feature usage.

(b) Aggregated Data: We may use aggregated or anonymized data for analytics and improvement purposes. Such data does not identify you personally.

(c) Failure to Provide Data: If required data is not provided, we may be unable to deliver certain Services or features.

(a) Direct Interactions: Data is collected when you create an account, use the Services, submit forms or surveys, contact support, or provide feedback.

(b) Automated Technologies: Data is collected through automated means like cookies, logs, analytics tools, and similar technologies when you use the Platform.

(c) Third Parties: From service professionals, affiliates, analytics providers, and publicly available sources, where permitted by law.

We process personal data for the following purposes:

• To verify your identity and create your user account
• To provide the Services and enable Professional Services
• To monitor trends and personalize your experience
• To improve functionality based on feedback
• To improve customer service and respond to your requests
• To track transactions and process payments
• To send periodic notifications and manage our relationship with you
• To market and advertise the Services
• To comply with legal obligations
• To administer and protect our business and the Services
• To enforce our Terms and respond to court orders or legal claims

(b) By using our Services and creating an account, you authorize us, our service professionals, associate partners, and affiliates to contact you via email, phone, or otherwise.

(c) Any and all information pertaining to you may be collected, compiled, and shared in order to render the Services. This may include service professionals, vendors, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors.

(a) Cookies are small files transferred to your device through your web browser that enable our systems to recognize your browser and remember certain information.

(b) We use cookies to distinguish you from other users, understand and save your preferences, keep track of advertisements, and compile aggregate data about site traffic and interaction.

(c) You may encounter cookies placed by third parties on certain pages of the Platform. We do not control the use of cookies by third parties.

We may share your data with:

• Service professionals
• Group companies and affiliates
• Trusted service providers (hosting, analytics, payment processing)
• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for authorized purposes.

You have the right to:

• Access and correct your personal data
• Request a copy of your data
• Opt out of marketing communications

Requests may be sent to info@techxpertindia.in. We aim to respond within 7 working days.

You may request deletion of your account and personal data by emailing info@techxpertindia.in. Requests are processed within 7 working days, subject to legal retention requirements.

Your data may be stored or processed outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable laws.

We implement appropriate technical and organizational measures including encryption, secure servers, and access controls. You are responsible for keeping your login credentials confidential.

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction.

Any content you post may become public. You are responsible for ensuring such content complies with applicable laws.

We may update this Policy periodically. Continued use of the Platform constitutes acceptance of the updated Policy.

For questions, concerns, or complaints, contact: